First and foremost the Arizona Inn Tucson provides an extremely high level of personal service in the classic sense - that is, excellent without being intrusive - and it does so in an absolutely straightforward way regarding hotel rates and charges (there are never any hidden "resort fees", parking fees, internet access fees, etc.). As a result the Arizona Inn is recognized by its friends and guests as an authentic beacon of civility and currently keeps hotel & resort awards and high honors including: AAA four diamond status for both the hotel and dining room, inclusion on Conde Nast's Traveler Gold List and Travel and Leisure's Top 500 Hotels in the World, Tripadvisor's Travelers' Choice Award for Best Service in the United States, a Wine Spectator Award of Excellence, and many others.

In fact when Isabella Greenway opened the hotel almost eighty years ago she did so partly because there were no hotels in Tucson that suited travelers coming for a peaceful and relaxing trip. Incredibly the Arizona Inn remains unique in this way, still the only luxury boutique Tucson resort hotel that offers a serene setting and exceptional service in the heart of Tucson.

The Arizona Inn has stayed true to Isabella's clear and graceful mandate. It has become, over the decades, a model of Western elegance, a place with the spirit of a bed and breakfast but the consistent, convincing power of a four-diamond luxury boutique hotel. It remains as serene as ever, even as its mature trees (some older than the Inn), oleanders, flower beds and wondrous variety of cacti have become more quietly spectacular over the years, having prevailed over time and grown deep roots beneath this excellent place.